Contact Us

Chaucer Motor and SME Commercial Policyholders

Please note that Chaucer Insurance and Chaucer Direct are now members of the Markerstudy Group.

If you have a policy or claim query please call Markerstudy on 01227 284700 or follow the contact instructions on their website at


For all general enquiries

Email  Phone: 020 7397 9700

Underwriting or Claims

If you would like to contact a specific underwriter or a claims person then please use the finder shown in the footer.

UK Marine Specialty - Lonham

Email:, Phone: +44 (0)1473 201 116


For all career enquiries please email


For all media enquiries

Email:, Phone:  020 7105 8098

The Hanover Insurance Group, Inc.

Media: Michael F. Buckley, (508) 855-3099 or Emily Trevallion (508) 855-3263

Investor: Oksana Lukasheva, (508) 855-2063,